Even after investing in BigTime, teams often find themselves switching between spreadsheets and multiple tools to manage projects, resources, and financials.
Rocketlane solves this with a truly all-in-one PSA platform designed to streamline your entire service delivery in one place.
The #1 category leading platform for PSA & Customer Onboarding on G2
Here’s the gap:
Here’s the gap:
BigTime’s AI features are basic, offering limited automation that still requires manual setup. Teams remain stuck managing admin tasks, slowing project delivery, and scalability instead of driving faster client outcomes.
Rocketlane weaves intelligent automation and AI recommendations into every stage of your service delivery lifecycle—from project setup to invoicing. It removes busywork, helps teams move faster, and scales delivery without adding headcount.
BigTime only offers limited project and resource management, meaning you may need extra tools, increasing costs and fragmenting your delivery. It falls short for complex or multi-phase work, forcing teams to juggle manual workarounds.
Rocketlane centralizes your operations with dynamic templates, granular permissions, built-in governance, and real-time reporting—keeping every project on track and eliminating the need for manual reports or extra tools. Whether managing 10 or 1,000 projects, your team scales delivery with confidence.
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BigTime offers clients minimal visibility, letting them view just project info, comment on tasks, or create tickets. It lacks an interactive, collaborative workspace, resulting in low client engagement and a disconnected delivery experience.
Rocketlane transforms client experience into a competitive edge. Its customizable client portals create a transparent, interactive workspace that keeps clients informed and engaged at every step. With shared timelines, auto-updates, and milestone-based feedback loops, Rocketlane boosts client satisfaction, reduces escalations, and makes them true partners in success.
.png)
BigTime’s AI features are basic, offering limited automation that still requires manual setup. Teams remain stuck managing admin tasks, slowing project delivery, and scalability instead of driving faster client outcomes.
Rocketlane weaves intelligent automation and AI recommendations into every stage of your service delivery lifecycle—from project setup to invoicing. It removes busywork, helps teams move faster, and scales delivery without adding headcount.
.png)
BigTime only offers limited project and resource management, meaning you may need extra tools, increasing costs and fragmenting your delivery. It falls short for complex or multi-phase work, forcing teams to juggle manual workarounds.
Rocketlane centralizes your operations with dynamic templates, granular permissions, built-in governance, and real-time reporting—keeping every project on track and eliminating the need for manual reports or extra tools. Whether managing 10 or 1,000 projects, your team scales delivery with confidence.
BigTime offers clients minimal visibility, letting them view just project info, comment on tasks, or create tickets. It lacks an interactive, collaborative workspace, resulting in low client engagement and a disconnected delivery experience.
Rocketlane transforms client experience into a competitive edge. Its customizable client portals create a transparent, interactive workspace that keeps clients informed and engaged at every step. With shared timelines, auto-updates, and milestone-based feedback loops, Rocketlane boosts client satisfaction, reduces escalations, and makes them true partners in success.
Here’s that list of features to take you over the line
Feature Comparison
Rocketlane
Bigtime
Client Engagement
Assigning tasks to clients
Customizable client notifications
Intergate with client's slack account
Built-in CSAT at milestones
Files, documents, forms and chat
Project governance
Project management
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