Customers

Fintech/Financial Services

How Xceptor streamlined global client delivery and improved financial control with Rocketlane

Region

EMEA

Industry

Fintech/Financial Services

Use case

Customer Visibility, Project Management, Onboarding/Implementations, Resource Management

Results

Real-time dashboards provide complete budget and profitability visibility

Results

Delivery and finance teams operate from a single source of truth

Listen to this article
Before
  • Project managers lacked real-time visibility into budgets and profitability; delivery and finance teams operated on separate systems; and global growth created variations in execution practices.
  • Delivery and finance teams operated on separate systems, which sometimes led to manual work and slower alignment on key metrics.
  • As Xceptor grew globally, variations in execution practices made it difficult to maintain consistent visibility and governance across projects.

‍

After
  • Real-time dashboards provide complete budget and profitability visibility, delivery and finance teams operate from a single source of truth, and standardized templates and client portals ensure consistent, transparent project execution.
  • Delivery and finance functions operate from a single source of truth, aligning around shared data and performance metrics.
  • Standardized templates and client portals ensure every project runs with consistency, transparency, and structured collaboration.

‍

About Xceptor

Xceptor is an intelligent data automation platform for financial markets providing data ingestion, standardization, normalization, and validation services. Since 2003, the company has operated offices in London, New York, Singapore, and Cape Town, serving nearly 125 clients and over 11,500 users across 60 countries, including banks, asset managers, hedge funds, custodians, and asset servicers.

The Challenge

•  Project managers lacked real-time visibility into budgets and profitability

•  Delivery and finance teams operated on separate systems, causing manual work and slower alignment

•  Global growth created variations in execution practices, hindering consistent visibility and governance

"Every region had its own way of doing things— spreadsheets, trackers, and manual reports. We couldn't get a consolidated view of where we were with all our projects or what was coming up next."
"As we approached our OpenAir renewal, we saw it as a good checkpoint — an opportunity to review whether our delivery systems were keeping pace with our evolving needs." — Xceptor

The Solution

•  Template-driven consistency: Customized project templates by type and customer segment with defined milestones and governance checkpoints

•  Financial governance: Connected project execution with financial outcomes for real-time revenue forecasts, budget burn, and profitability tracking

•  Regional standardization: Unified delivery operations across 40+ consultants in four regions with consistent reporting

•  Operational efficiency: Automated day-to-day coordination through shared visibility

The Impact

•  Real-time dashboards provide complete budget and profitability visibility

•  Delivery and finance teams operate from a single source of truth

•  Standardized templates and client portals ensure consistent, transparent project execution

Healthcare Tech

How Navix switched from Monday.com to deliver faster, more configurable customer implementations

Read more

Industrial Tech

How BigChange built an automated, self-serve customer onboarding experience

Read more

SaaS

How Spendflo increased their TTV by 50% and delivers a 7-star customer experience

Read more