Most PS organizations have adopted AI. Most haven't seen it move the needle yet. The 2026 SPI PS Maturity Benchmark, drawn from 509 firms and 245,000 employees, shows why: Gen AI adoption jumped 40% year over year, yet billable utilization just hit a historic low. The gap between high-performing and struggling PS firms isn't closing. It's widening.

In this session, Dave Hofferberth walks through what the data is actually telling us. We then map those findings to a practical framework: three distinct AI transformations that PS teams need to go through, in order, and where most organizations are getting stuck. A practitioner who has been through this journey joins to share what the transition actually looked like from the inside.

You'll leave with a clearer sense of where your organization stands today and a practical path to mature your AI readiness, one step at a time.

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