Region
US
Industry
Logistics & Supply Chain
Use case
Customer Visibility, Project Management, Reporting
Results
increase in project execution time
Prior to Rocketlane, Locus used spreadsheets to manage onboarding and implementation projects, requiring extensive manual work. Project information scattered across multiple tools prevented real-time visibility. Customers struggled to track assigned tasks and lacked awareness of pending work.
Locus needed a solution that could:
• Improve the overall speed and efficiency of their onboarding process
• Provide their team and customers visibility into the status of onboarding projects
• Hold every stakeholder accountable for their work
Rocketlane eliminated manual spreadsheet updates through task status tracking with automatic notifications. Projects displayed in organized dashboards provided quick status assessment. Private and shared spaces protected confidential information. The Customer Portal gave clients central task tracking. Slack integration ensured accountability. Project templates reduced execution time by 25%.
Rocketlane helped Locus accelerate their project execution time by 45%.
"The Rocketlane team was extremely flexible to work with. We loved the agility shown by them in picking up all our requirements and embedding them into the product in no time. Rocketlane has helped us make onboarding seamless for all our customers." — Locus
Access detailed strategies, outcomes, and best practices in our customer spotlight playbook.