How nCloud Integrators saves 2,000+ hours in repetitive tasks while managing 400+ projects

About nCloud Integrators

nCloud Integrators is a leading software implementation and data integration consulting firm and preferred implementation partner of Rocketlane. Founded in 2018 by Chris Darius and Brian Hodges (who previously built and led a $100M+ professional services business), the company has partnered with more than 600 companies on 800 projects. The company's proven Accelerate Methodologies helps customers achieve faster, more effective launches of professional services, project management, onboarding, and customer success platforms—including Rocketlane.

The Challenge

•  Many processes, such as status updates and reporting, were manual, taking up valuable time and effort.

•  Without a centralized platform, client communication was scattered, making it harder for teams to track progress, access historical data, and ensure seamless collaboration.

•  Onboarding new customers took longer due to the lack of standardized project templates.

•  Limited reporting capabilities made it difficult to gain clear insights into project performance.

The Solution

With Rocketlane, the company improved client engagement, streamlined internal processes, and enhanced reporting capabilities.

Rocketlane's project capabilities tie back seamlessly into the reporting details the company needs to build and grow its consulting business.

Customers can quickly view project updates and status reports, access key documentation, understand detailed timelines, and easily recognize tasks to complete.

"Since all customer communications are sent through Rocketlane, our entire team can see what is being accomplished with each customer and reference historical information as needed" — nCloud Integrators

The Impact

nCloud Integrators estimates that since implementing Rocketlane two and a half years ago, the company has saved over 2,000 hours in consulting and management time because all project management, status updates, and project reporting are streamlined and easily accessible by all parties. Standard project templates allow the company to set up new customers quickly based on each customer's implementation services needs.

"Rocketlane provides outstanding project management capabilities and facilitates a process that brings partners, customers, and vendors together in an orchestrated way."

"To date, we've used Rocketlane for the management of more than 400 projects"

"It's incredibly rewarding to see our strategic guidance and recommendations drive meaningful results—not just for our clients, but also within our own team as we leverage Rocketlane to optimize our operations." — nCloud Integrators